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End User Computing & Digital Skills

The computer skills every modern role assumes you already have — documents, spreadsheets, presentations, email and safe working online.

End User Computing & Digital Skills
Overview

About this programme

Digital skills are the quiet barrier to employment and promotion. This programme builds genuine working ability across the tools used in almost every office, with practical exercises rather than demonstrations.

Who it is for

  • Learners entering the workplace
  • Administrative and clerical staff
  • Teams moving onto new office systems
  • Learnership and internship cohorts

What it covers

  1. Operating systems, files and folder structure
  2. Word processing and professional document layout
  3. Spreadsheets: formulas, formatting and basic analysis
  4. Spreadsheets: lookups, pivot tables and charts
  5. Presentations that read clearly
  6. Professional email and calendar management
  7. Internet research and source evaluation
  8. Online safety, passwords and data protection

What delegates walk out able to do

  • Produce professional documents, spreadsheets and presentations
  • Work confidently with formulas and basic data analysis
  • Manage email, calendars and shared files
  • Work safely with passwords and sensitive data

Run this programme for your team

Tell us the group size, the site and the dates you are working towards, and we will come back with a quote and a schedule.

Request a quote